![]() So I’m only giving them 3 ⭐️ because the cameras are good, but the service and support system and charge is not good. They should be more prepared to help when people call because they just keep escalating the call but no one knows anything for sure, and I still have the problem unsolved. ![]() I decided to pay for 2 cameras and that has only happened to charge me but nothing of help and much less I have not been able to activate the Cloud recording for the cameras. They do not have a package that includes several cameras for one price, but each camera will pay separately. Apparently the easiest thing is to charge you and nothing else. What I am disappointed in is that in the same application you can add the Cloud Recording but it is fatal and complicated, no matter how many times you go to support, oh you send a ticket to receive help you cannot communicate with anyone. All very easy to activate and mount them. I bought the Hub and it included 2 cameras and apart I bought 2 more. You may play/pause by pressing the play button and skip a frame back and forth and etc. Since I only selected one, only one is showing up, double click on the video to enlarge. ![]() I just tested all of our Amcrest DVR's and 4 of them easily saved as MP4 or AVI and played back perfectly. This one DVR used to easily export/convert to MP4 or AVI but all video is corrupted coming from this DVR. Even the DAV files will not play in the DAV players or codecs. Search through your files and select the backup you want to playback. It is just this single DVR that is corrupting the video conversions. Maybe there is a way to change this but I’ve been unable to find. Go into your Smart Player and click on open. One other thing that would be nice is when I get an alert it should tell me which camera the alert is coming from instead of always saying from hub. So you still can’t download while away from your home. Only issue is you have to be on the same WiFi as the hub to download. Thanks for the update that allows downloading sd card recordings. Seems the only way to do this is by using their cloud service which does have a free option but sounds like they are just trying to force you into a subscription. Also, give me the ability to download a recorded video to my phone or upload to google drive. Who wants to get 500 alerts a day when a car drive down the road. Please add the ability to create motion activation zones. Not a deal breaker cause not real concerned with speaking or hearing so much. Have not powered off by pulling the battery but hope that clears it up. Mic on one camera only works about 1 out of every 5 times I’ve enabled and the speaker on the other has a humming sound. Does have some issues with the mic and speakers.
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